Shipping Policy
This page will be updated soon.
Last updated: July 2026
Thank you for shopping with Lova Living.
Lova Living is operated by Fuhai International Trade (Wuhan) Co., Ltd.
For full company information, registered address, and contact details, please refer to our Legal Notice / Impressum page.
This Shipping Policy explains how we process, ship, and deliver orders placed on shoplovaliving.com.
Order Processing Time
Orders are processed after payment confirmation.
Most orders are processed within 1–3 business days, excluding weekends and public holidays.
During busy periods, holidays, or unexpected order volume, processing times may be slightly longer.
Shipping Destinations
We currently ship to selected destinations shown at checkout.
Available shipping countries, shipping methods, delivery estimates, and shipping costs will be displayed during checkout before you complete your order.
If your country or region is not available at checkout, we may not currently support delivery to that location.
Shipping Costs
Shipping costs are calculated and displayed at checkout.
The final shipping cost depends on your delivery location, order value, and available shipping method.
Any applicable shipping fees will be shown before payment.
Estimated Delivery Time
Estimated delivery time will be shown at checkout when available.
In general, delivery times may vary depending on the destination country, carrier, customs processing, local delivery conditions, and public holidays.
Most orders are expected to arrive within 7–15 business days after dispatch, but delivery may take longer in some cases.
Order Tracking
If tracking is available for your order, you will receive a tracking link or tracking number by email after your order has been shipped.
Please allow some time for tracking information to update after the package has been handed to the carrier.
Delivery Delays
Delivery times are estimates and are not guaranteed.
Delays may happen due to weather, carrier issues, customs processing, high seasonal volume, incorrect delivery details, or other circumstances outside our control.
If your order is significantly delayed, please contact us at support@shoplovaliving.com and we will help check the status of your shipment.
Incorrect Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
Lova Living is not responsible for delays or failed delivery caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If you notice an address mistake after placing your order, please contact us as soon as possible at support@shoplovaliving.com.
We cannot guarantee that address changes can be made after an order has been processed or shipped.
Lost or Missing Packages
If your tracking information shows that your order was delivered but you have not received it, please first check with:
- People living at the same address
- Your building reception or front desk
- Your local post office or delivery carrier
- Safe delivery locations around your home
If you still cannot locate the package, please contact us at support@shoplovaliving.com so we can help review the issue.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the damaged package
- Photos of the damaged product
- A short description of the issue
We will review the case and help with the next steps.
Customs, Duties, and Taxes
Depending on your delivery location, customs duties, import taxes, or local fees may apply.
If applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.
Please check your local customs rules before placing an order if you are unsure.
Contact Us
If you have any questions about shipping, delivery, tracking, or your order, please contact us at:
Email:
support@shoplovaliving.com
This website is operated by Fuhai International Trade (Wuhan) Co., Ltd.